ACS1 Consumer Studies (IGNOU Help book for ACS-1 in Hindi Medium)

ACS-1 CONSUMER STUDIES CONTENTS COVERED Block- 1 Consumer: The Basics Unit-1 Who is A Consumer Unit-2 Evolution of the Consumer Unit-3 Consumer Environment Unit-4 Consumer Dynamics Block- 2 Consumer Movement Unit-5 Origin and Growth Unit-6 Consumer Movement in India Unit-7 Consumer Movement in Select Countries Unit-8 Consumer Movement: Features, Issues and Trends Block- 3 Consumer Protection Unit-9 Consumer Rights Unit-10 Consumer Responsibilities Unit-11 Empowering the Consumer Unit-12 Social Accountability Block- 4 Consumer Protection: Depth and Scope Unit-13 Consumer Behaviour in Market Economy Unit-14 Mass Media, Advertisement and their Impact on Unit-15 Slate and the Consumer Unit-16 Ecology, Environment and the Consumer Block- 5 Consumer Protection Act Unit-17 Limitations of the Consumer Protection Act, 1986 Unit-18 Consumer Rights and their Mastations Unit-19 Consumer Protection Act - Basic Features Unit-20 Evolution of Consumer Protection Laws Block- 6 The Legislative Framework for Protecting the Consumer Unit-21 Basic Legislative Framework for the Protection of Consumers Unit-22 Laws Relating to Protection of Consumers of Various Services Unit-23 Laws Relating to Food and Adulteration, Drugs and Cosmetics Block- 7 Redressal of Consumer Grievances Unit-24 Consumer Complaints: Guidelines for Filing Unit-25 Grievance Redressal: Alternatives Unit-26 Role of NGOs in Redressal of Consumer Grievances Unit-27 Public Interest Litigation Block- 8 Consumer Organisation Unit-28 Establishing a Consumer Organisation Unit-29 Strategies (Campaign and Advocacy) Unit-30 Managing an Organisation Unit-31 International Organisations QUESTION PAPERS 1. Solution Paper - June 2008 2. Solution Paper - Dec 2008 3. Solution Paper - June 2009 4. Solution Paper - Dec 2009 5. Solution Paper - June 2010 6. Solution Paper - Dec 2010 7. Solution Paper - June 2011 8. Solution Paper - Dec 2011 9. Solution Paper - June 2012 10. Question Paper - Dec 2012 11. Question Paper - June 2013 12. Question Paper - Dec 2013 13. Question Paper - June 2014 14. Question Paper - Dec 2014 15. Question Paper - June 2015 16. Question Paper - Dec 2015