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Know MoreBEGE-104 English for Business Communication
CONTENTS COVERED
Block- 1 Recruitment-I
Unit-1 Getting Ready for the Job Market
Unit-2 Preparing a Portfolio
Unit-3 Responding to Advertisements
Unit-4 Writing a CV and Letter of Application
Block- 2 Recruitment-II
Unit-1 Preparing for Interviews
Unit-2 Facing Interviews
Unit-3 Phone and Walk-in Interviews
Unit-4 Group Discussions
Block- 3 Business Etiquette and Profiles
Unit-1 Greetings
Unit-2 Importance of Small Talk in Business
Unit-3 Business Organisations
Unit-4 Jobs and Responsibilities
Block- 4 Using Telephone at the Workplace
Unit-1 Features of Telephone Communication
Unit-2 Making arrangements and Appointments
Unit-3 Leaving and taking messages
Unit-4 Voice Mail, Video Conferencing and Conference Calls
Block- 5 Writing Skills: Internal and External Business Correspondence
Unit-1 Modes of Communication
Unit-2 Internal Business Correspondence-I
Unit-3 Internal Business Correspondence-II
Unit-4 External Business Correspondence-I
Unit-5 External Business Correspondence-II
Block- 6 Making Presentations at the Workplace
Unit-1 Presentation Skills-I: Essentials of Presentation Skills
Unit-2 Presentation Skills-II: Outlines and Structures
Unit-3 Presentation Skills-III: Using visual aids
Unit-4 Presentation Skills-IV: The ending
Unit-5 Telephone Presentations
Block- 7 Participating in Meetings at the Workplace
Unit-1 Setting the Agenda and Planning a Meeting
Unit-2 Types of Meetin
Unit-3 Conducting and Participating in Meetings-I: Role of the Chairperson
Unit-4 Conducting and Participating in Meetings-II
Block- 8 Proposals and Reports
Unit-1 Basic Features of Proposals
Unit-2 Project Proposals
Unit-3 Reports-I
Unit-4 Reports-II
QUESTION PAPERS
1. Solution Paper - Dec 2012
2. Question Paper - June 2013
3. Question Paper - Dec 2013
4. Question Paper - June 2014
5. Question Paper - Dec 2014
6. Question Paper - June 2015
7. Question Paper - Dec 2015
8. Question Paper - June 2016
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Brand | : IGNOU Help Book |
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Maximum Retail Price (inclusive of all taxes) | Rs.250 |
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Country of Origin / Manufacture / Assembly | India |