New Delhi, January 2016: ShopClues, India’s first and largest managed marketplace announces the launch of its Android app exclusively for sellers! Constantly looking at ways to help its SME merchants boost their business, the new app will help sellers manage their ShopClues store better. They can run certain features of their store anytime and anywhere and also engage with customers in real time to close sales.
Speaking on the launch, ShopClues spokesperson said, “ShopClues is always innovating with the best interest of our sellers in mind. We want them to be equal stakeholders in our growth and success. The launch of the seller Android app will help merchants reach out to their local customers with marketing and analytical services and will also enable hassle-free on-boarding via quick and easy sign-ups.”
The seller app will facilitate catalogue management, order management, returns management. It will help sellers provide great customer service and monitor payouts. The business dashboard on the app will help merchants with actionable insights that they can leverage to grow their business seamlessly.
As far as catalogue management goes, the seller can add, enable and disable products on the go, edit price and inventory level of products, filter products and orders by status, category, price range, inventory level and payment type. They can also alter the visibility of best-selling and low inventory products.
Customers will also benefit as the app will allow for faster returns and better management of replacement/exchange requests. As the app allows real-time chat facility with customers and the visibility of customer reviews, it makes higher levels of customer satisfaction possible. Shoppers can also get great deals by engaging with live merchants via the chat feature.
ShopClues is India’s first and the largest managed marketplace with more than 100 million monthly visitors on its website and was founded in July 2011 in Silicon Valley by Sandeep Aggarwal. With 3.5cr listed products and over 3,50,000 + merchants, ShopClues aims to provide the best online shopping experience to its customers – starting from the great selection, low price, ease of use, fast delivery, and ending with the best customer service you have ever experienced. ShopClues ships in over 25k cities across India and has thousands of online stores. The company is run by co-founders Sanjay Sethi & Radhika Aggarwal and an energetic team of over 1000 + people and is funded by leading institutional investors, is an Indian subsidiary of Clues Network Inc., a US Corporation and is based out of Gurgaon.