ShopClues is India's first and largest managed marketplace with more than 100 million monthly visits on its website. Founded in July 2011, ShopClues is the preferred e-commerce destination for the real India - buyers and sellers residing in tier 2, 3 and beyond geographies of India.
In January 2016, led by Sanjay Sethi and Radhika Aggarwal, ShopClues entered the prestigious echelons of the Unicorn club with its Series E investment round. The company has, since, grown to have over 28 million listed products and 6,00,000 merchants; aiming to provide the best online shopping experience. ShopClues serves in over 31,500 pin codes across India and has more than 7000 online brand stores.
ShopClues provides a wide range of Merchant Initiatives, to empower its 6 Lakh merchants with digitization, advertising and branding tools, training and other initiatives, truly connecting Bharat through our marketplace.
ShopClues' merchants enjoy the benefit of superior technology, large reach, robust fulfilment processes, reliable payment facility and unmatched marketing expertise. It not only helps merchants reach a larger market on a reliable platform but also increases business multifolds within the online space. This is done through a host of business management tools, effective marketing, and decision enabling analytics, aside from the buyer centric approach which ultimately leads to long term loyalty.
The rigorous merchant approval process at ShopClues ensures that buyers can be assured on all aspects of product purchase, be it authenticity, quality or the price. Merchants on the platform typically are successful retailers, brand owners or authorized dealers who have earned credibility and customer loyalty through years of excellence. ShopClues recently started a unique premium service - the ShopClues Surety Program, to ensure a hassle-free shopping experience for customers. This service is in addition to the ShopClues Buyer Protection program which ensures an extensive 5-point quality check of the products along with the use of data analytics and secure dispatch to its customers to give them a seamless shopping experience.
You may be a buyer or a seller but there is one thing in common that ShopClues promises to both - an unmatched online experience - no matter which side of the transaction you are on. Welcome to the marketplace!
ShopClues's business model is asset-light and technology-focused, allowing it to scale very rapidly. It uses advanced Artificial Intelligence to provide the best customer experience, a tall order achieved given the unorganized nature of the market and the deep geographical reach of the company. ShopClues is a growing team, with over 1100 professionals.
The company is funded by leading institutional investors including sovereign wealth fund GIC Pte Ltd, Tiger Global Management LLC, Helion Venture Partners, and Nexus Venture Partners. It is based out of Gurgaon and is the Indian subsidiary of Clues Network Inc., a US Corporation.